Welcome to Jute Nest. This Payment Policy explains the payment methods we accept, how payments are processed, and the measures we take to keep your transactions secure.
Accepted Payment Methods
We accept a variety of secure payment methods, including:
- Credit and debit cards (Visa, Mastercard, and other major cards)
- Mobile payment services (where available)
- Online banking and digital wallets (where available)
- Cash on Delivery (COD), if offered in your delivery area
The payment options available at checkout may vary depending on your location.
Payment Processing
- Full payment is required before your order is processed and shipped, except for Cash on Delivery orders.
- Once your payment is successfully confirmed, you will receive an order confirmation email.
- If your payment cannot be authorized or is declined, your order will not be processed until the issue is resolved.
Pricing
- All prices displayed on our website are shown in the applicable local currency unless otherwise stated.
- Prices are subject to change without prior notice.
- Promotional offers and discounts are available only during their stated validity periods.
Taxes and Shipping Charges
- Applicable taxes, shipping fees, and other charges will be calculated and displayed during checkout before you complete your purchase.
- Customers are responsible for any customs duties, import taxes, or additional fees required by local authorities for international orders.
Payment Security
We use secure payment processing and industry-standard encryption to help protect your personal and financial information. Jute Nest does not store your complete payment card details on our servers.
Order Verification
To protect our customers from fraud, we may request additional verification for certain orders. If verification is required, order processing may be delayed until the necessary information is received.
Refunds
Approved refunds will be processed according to our Returns and Refund Policy. Refunds are issued to the original payment method unless otherwise required by law or agreed upon.
Failed or Duplicate Payments
If you experience a failed payment, duplicate charge, or any payment-related issue, please contact our customer support team promptly. We will investigate the matter and work to resolve it as quickly as possible.
Contact Us
If you have any questions regarding this Payment Policy or require assistance with a payment, please contact us.
Email: support@jutenest.online
Business Hours: Monday–Saturday, 9:00 AM–6:00 PM